MHC is Built on Customer Service The success of our business can be summed up in two words: satisfied customers. Murphy-Hoffman Company (MHC) built its business on the belief that customer loyalty is only as strong as customer service. This focus has helped MHC become a multi-state network of Kenworth dealers providing more than 50,000 customers with a full range of truck-related services. MHC is an expansion of the original company, Ozark Kenworth, Inc., which started in Springfield, Mo. In January 1975, Ozark Kenworth, Inc. opened for business with only three employees in a temporary facility. From there, the company grew and expanded. Currently, MHC operates across 19 states with over 125 locations including dealerships, full-service transport refrigeration locations, full-service leasing and rental operations, and a finance company that offers a complete array of financial services. Murphy-Hoffman Company Service Department Our Mission at Murphy-Hoffman Company To provide employees with a responsive, safe and superior working environment; a spirit of team effort, and rewarding them with the courtesy and respect they deserve To create a performance bond with customers by providing premium services at competitive prices, add value by offering additional services, and do it better than our competition, which will perpetuate a healthy company that earns an appropriate return on employee efforts